PC/E Monitoring Software
ProView is our standalone monitoring solution that enables you to monitor and manage your entire self-service network from a central, remote point.
Real-time monitoring gives you an up-to-the-minute overview of the status of all your self-service systems, regardless of their vendor. This status information enables you to diagnose and provide technicians with technicians with specific information and instructions in the event of a system error. And it may help you prevent device errors in the future.
ProView software products support the entire management process, from the generation of fault messages through to the creation of reports.
Features and benefits
- Enhanced availability and greater customer satisfaction of your devices, thanks to the fast detection and precise reporting of errors.
- Reliable protection against attempted fraud at self-service systems.
- Time and cost savings thanks to centralised administration and fewer service calls.
- Pared-down, meaningful analyses based on a comprehensive data pool.
- Intuitive, user-friendly interfaces.
- Event monitoring: transaction, error and status messages and warnings.
- Remote operation.
- Device queries, e.g. counter readings.
- Service management and ticketing.
- Job management.
- File transfer.
- Statistics and reports.
- Software distribution.
- Variable views (user interface).